Sales

Training	Division	Addressed to	Program
Management	Leadership and Organization	Managers, Supervisors	- Different leadership styles - Creating and maintaining authority - How to delegate - Identifying the team’s needs - Development plan
Management	Intercultural Management	Multicultural teams All levels of Managers	- Transnational Business - Cultural differences - Time Management - International Managers - Foreign missions
Sales	Sales Prospecting	Experienced Sales Representatives	- Attitude, Habits, Prospecting Plans, Target markets - Managing rejection and moving on
Communications	Business Communication	People involved with Communicational Development Senior Managers Human Resources	- Internal & external interpersonal communication in business - Permanent information - Network Management - Conducting a meeting - Team motivation & moderation - Internal negotiations - Business newsletters
Communications	Oral Communication	General public Managers, assistants	- Argumentation - Developing mental flow - Gathering one’s thoughts - Motivating and winning over your audience - Adopting a persuasive plan - Overcoming resistance (causes)
Communications	Intercultural Communication	Anyone involved with multicultural teams Managers	- Communicational conflicts - Differences in communication Western Asian and others - Direct/ indirect communication - Verbal, non verbal communication

Administration and Commerce. Language and Multidisciplinary Training